Terms and Conditions

Introduction and License

SpinKong is operated under a license from Curacao eGaming. Our platform provides a variety of real-money gambling services, including online pokies, table games, and other casino-style entertainment. By accessing our services, you agree to comply with these Terms and Conditions, which govern your use of the SpinKong platform.

Eligibility

To participate in any gaming activities on SpinKong, users must be at least 18 years of age. Additionally, players from certain jurisdictions may be restricted from accessing our services. It is your responsibility to ensure that your participation complies with local laws and regulations.

Account Rules

Users are permitted to maintain only one account on the SpinKong platform. Upon registration, you must complete mandatory Know Your Customer (KYC) verification to confirm your identity. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Any misuse of your account may result in immediate suspension or termination.

Deposits and Withdrawals

All financial transactions conducted on the SpinKong platform must comply with applicable Anti-Money Laundering (AML) regulations. You are required to verify your identity in accordance with KYC obligations before processing withdrawals. Deposits will be processed promptly, while withdrawals may take up to five business days, depending on the payment method chosen.

Prohibited Activities

SpinKong maintains a strict policy against cheating, fraud, bonus abuse, the use of bots, and any unauthorized manipulation of gameplay. Engaging in any of these activities will result in immediate account suspension and possible legal action.

Limitation of Liability and Termination

SpinKong reserves the right to suspend, restrict, or permanently close any account that violates these Terms and Conditions or engages in suspicious activity. We are committed to adhering to regulatory requirements and ensuring a safe environment for all users.

Bonus Terms and General Promotional Conditions

Bonuses and promotions are subject to specific terms and conditions, which will be detailed at the time of the offer. Players must meet the wagering requirements associated with any bonus before they can withdraw any winnings generated from such promotions.

Fair Play and Game Integrity Rules

SpinKong is dedicated to ensuring fair play and the integrity of all games offered on the platform. We utilize random number generation technology to ensure that outcomes are fair and unbiased. Any attempt to manipulate gameplay will result in immediate account termination.

Fraud Prevention and Security Monitoring

To protect our users and the integrity of our platform, SpinKong employs advanced security measures and fraud prevention protocols. All user activities are monitored to detect and prevent fraudulent behavior.

Dispute Resolution and Complaint Handling Process

In the event of a dispute, users are encouraged to contact our support team for resolution. We are committed to addressing complaints promptly and fairly. If a satisfactory resolution cannot be reached, users may escalate their concerns to the relevant regulatory authority.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from these terms shall be subject to the jurisdiction of the courts of Australia.

Responsible Gambling Measures and User Protection Tools

SpinKong is dedicated to promoting responsible gambling. Users have access to various tools to manage their gameplay, including deposit limits, self-exclusion options, and the ability to set time limits on their gaming sessions. We encourage all players to gamble responsibly and seek help if they feel their gambling is becoming problematic.